7778's Privacy Policy — Your data is safe with us

When you use 7778's services, we collect various types of information. Under this Privacy Policy, the data we collect falls into three main categories:

1. Information provided at registration: When you create an account at 7778, we store the information you provide — including your full name, mobile number, date of birth, and payment method details. This information is essential for identity verification and secure transactions.

2. Automatically collected information: Certain information is collected automatically while you use 7778, including your IP address, browser type, device details, login times, pages visited, and betting activity logs. This data is used to maintain platform security and improve service quality.

3. Identity Verification Documents (KYC): For withdrawals or large transactions, we may request a copy of your National ID, passport, or other government-issued document. This is done to comply with international anti-money laundering regulations.

7778 uses your information only for specific, defined purposes. In accordance with our Privacy Policy, each reason for data use is clearly outlined below:

• Account management: Used to create, verify, and secure your account.
• Transaction Processing: Payment information is used to process deposits and withdrawals.
• Fraud Prevention: Your account is protected through detection of unusual activity.
• Customer Support: Our support team uses your information to resolve your issues.
• Legal Obligation: Certain data is required to be retained in order to meet regulatory obligations.
• Service improvement: Usage patterns are analysed to improve your experience on the platform.
• Promotional Communications: Offers and bonus information are sent with your consent.

The most important thing to know about 7778's Privacy Policy is this — we never sell your data. That said, limited information may be shared in specific circumstances:

• Payment Processors: Only the information necessary to complete transactions with bKash, Nagad, or your bank is shared.
• Identity Verification Service: Documents may be shared with a licensed verification authority as part of the KYC process.
• Legal authorities: Providing information under a court order or government directive is a legal obligation.
• Security Partners: Limited data may be shared with trusted technology partners for fraud detection and cybersecurity purposes.

In all such cases, only the minimum necessary information is shared, and third parties are required to adhere to our privacy standards.

7778 uses cookies and similar technologies to enhance your browsing experience. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential cookies: Maintaining login sessions and security verification — the site cannot function without these.
• Functionality Cookies: Used to remember your language preference and layout settings.
• Analytics Cookies: Used to understand page usage patterns — all data is fully anonymized.
• Security Cookies: Used to detect fraud and bot activity.

You can manage cookies through your browser settings. However, disabling essential cookies may affect the functionality of certain site features.

7778 does not retain your data indefinitely. A specific retention period is defined for each type of information:

• Account Information: For up to 5 years while your account is active and after closure.
• Transaction records: Retained for up to 7 years in accordance with financial regulatory requirements.
• KYC Documents: Retained for up to 5 years after account closure.
• Support chat logs: 2 years after the issue is resolved.
• Cookie Data: Generally between 30 days and up to 1 year.

Once the retention period expires, data is securely deleted or anonymised so that identification is no longer possible.

7778 uses industry-leading technology to protect your personal information. Our security framework operates on multiple layers:

• TLS/SSL encryption: 256-bit encryption is active during all data transfers.
• Firewall protection: Advanced firewall systems are in place to prevent unauthorised access.
• Two-Factor Authentication (2FA): An extra layer of security when logging into your account.
• Regular Security Audits: Third-party experts conduct regular system audits.
• Data Backup: Secure backup systems are in place to prevent data loss.
• Access control: Only authorized personnel are permitted to access information on a need-to-know basis.

Under 7778's Privacy Policy, you have full control over your personal information. Your rights are detailed below:

To exercise these rights support@7778.im-. We typically respond within 7 business days. Please note that in some cases, legal obligations may prevent us from fulfilling certain requests.

7778 is a platform strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

• Date of birth is verified at the time of registration.
• Age verification documents may be requested in suspicious cases.
• If an underage account is detected, it is immediately suspended and all associated data is deleted.

If an underage member of your household has registered by mistake, please immediately support@7778.im-. We'll take the necessary action promptly.

7778 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

• For significant changes, a notification may be sent to your registered mobile number.
• Continuing to use the platform after any changes have been made will be considered acceptance of the updated policy.
• If you object to the updated policy, you may close your account.

We recommend visiting this page regularly. To request a copy of a previous version, please contact our support team.

For any questions, concerns, or complaints about our Privacy Policy, please contact us:

• Email: support@7778.im — response within 7 business days.
• Live chat: Available 24/7 — typical response time under 2 minutes.
• FAQ: Find answers to common questions on the FAQ page।